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FAQ

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What do chiropractors do?

Chiropractic is a conservative and drug-free approach to health care. Because of the way the spine is designed, vertebra can become restricted or subluxated and this may change the function of the body and the way we move.

Chiropractors help people with lots of different problems that range from lower back, neck pain to headaches and sports injuries. We work with the spine, muscles and nerves.

The aim of your initial visit is to establish what is causing your symptoms and how to correct the cause. Once we have that information we sit down with you, discuss what problems we discovered and the treatment options available to you. Your care with us typically involves very specific gentle adjustments to the spine, posture correction exercises as well as stretching, muscle release work and spinal traction.

Often there is a noise made with an adjustment which is the release of gas when a joint is stretched similar to the noise made by firmly pressing your hands together and quickly releasing them, or opening a cork from a bottle.

Do I need a referral from a GP?

Australian chiropractors are primary health care practitioners which means that a referral is not necessary and you can contact us directly for an appointment.

However referrals are required for Department of Veterans Affairs (DVA) and Workcover – we are registered as providers for both.

The Medicare allied health and dental care initiative also allows chronically ill people who are being managed by their GP under an Enhanced Primary Care (EPC) plan access to Medicare rebates for chiropractors, where patients are eligible for up to 5 visits from a chiropractor.

Please note that your chiropractor is also trained to refer you to a medical doctor if required.

Our practitioners are registered with every private health fund provider in Australia. Contact your health care fund for exact coverage. Patients with private health cover for extras including chiropractic can benefit from on the spot claiming through HICAPS.

How long until I feel better?
Whilst some patients experience almost instant relief nearly all patients are feeling much better within one to two weeks. There are many factors that affect your rate of healing such as your age, the type of injury, your general health and how long you have had the problem.

We don’t accept patients for care if we don’t think we can help. We will discuss expected results before we begin your care. If we don’t think we can help, we will refer you to the most appropriate person.

Every patient is individually assessed and an individualized management plan is given depending on your diagnosis and your health goals. Some patients may require an intensive plan followed by rehabilitation or maintenance adjustments, whereas others may only require a short course of adjustments to resolve their problems.

How long you see your chiropractor for is entirely up to you. Some patients only see their chiropractor when they are in pain, others choose to have ongoing care as part of the overall health plan. We are happy to provide whichever type of care that you choose.

What qualifications do chiropractors have?
Chiropractors are required to adhere to strict and extensive educational requirements and standards to become registered health professionals in Australia.

Australian chiropractors are five-year university trained and are government registered and government regulated health professionals.

Four Australian universities currently offer chiropractic degree programs: Macquarie University in Sydney, CQU in Brisbane, RMIT University in Melbourne, and Murdoch University in WA. Australian chiropractors may have also received similar education standards in the US, Europe or New Zealand.

Is chiropractic care safe?
Chiropractors use skill, not force or strength to conduct specific chiropractic adjustments. Various types of manual therapy and low force interventions are used where appropriate.

Chiropractic care has a very low risk profile, especially when compared with more invasive methods of spinal healthcare, however, all forms of chiropractic treatment have the potential to cause adverse reactions in some people.

With Chiropractic, as with all health care procedures, there are risks. Chance of risks are small and our well trained chiropractors will perform a thorough examination to ensure risks are further minimized. Your Chiropractor will discuss any risks that apply to you before you are adjusted.

Our adjusting methods are always adapted to a patient’s size, weight, age, and condition of health to provide the most suitable care.

What types of massage do you provide?
To ensure we are the best at what we do we keep our list of services short. We specialise in therapeutic massage techniques including Deep Tissue, Sports, Remedial and Soft Tissue Massage as well as Myotherapy. In addition, several of our massage therapists also offer Dry Needling and Cupping Therapy. We also provide pregnancy massage and treatment of children of all ages and teenagers.

Can I claim my Remedial Massage back on private health?

Yes! Our HICAPs facility allows for ‘on the spot’ claims of remedial massages and myotherapy.

What is Myotherapy?
Myotherapy is the assessment and treatment of musculoskeletal pain and dysfunction. Confusion between remedial massage therapy and myotherapy is understandable given that both modalities treat a range of non specific soft tissue pain and ailments. The primary distinction between the two is the fact that myotherapists use a much broader range of massage techniques. Myotherapists are expertly trained in a wide range of orthopaedic, neurologic and functional testing to gain a thorough understanding of a client’s physical state.

Treatments may include a combination of physical assessment, hands on manual therapy techniques for muscles, nerves and joints to reduce pain and get you moving better, sooner.

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